YT Transcriber
Help Centre

Knowledge Base

Step-by-step guides, feature explanations, and technical references for YT Transcriber.

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For Users

Get the most out of YT Transcriber

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Getting started β€” transcribe your first video in 60 seconds

New to YT Transcriber? Follow these five steps to go from sign-up to a searchable transcript in under a minute.

2 min read
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How to search within a transcript and jump to timestamps

Use the built-in search to find any word or phrase in a transcript, then jump directly to that moment in the YouTube video.

2 min read
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Exporting your transcript β€” TXT, PDF, SRT explained

Download your transcript in the format that fits your workflow β€” plain text for editing, PDF for sharing, or SRT for adding subtitles to a video.

3 min read
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Organising videos with folders

Keep your transcript library tidy by grouping related videos into folders β€” great for projects, courses, or clients.

2 min read
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Creating and sharing a share link

Share a transcript with anyone β€” even people without a YT Transcriber account β€” using a secure, expiring share link.

3 min read
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Understanding your plan limits and upgrading

Learn what each plan includes, how to check your current usage, and how to upgrade when you need more.

3 min read
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How to add notes to a video

Attach private notes to any transcript β€” handy for summarising key points, action items, or research context.

2 min read
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What to do if a transcript is missing or incorrect

Troubleshoot common transcription problems β€” from missing captions to garbled text β€” and find out when to contact support.

3 min read
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Why didn't my video transcribe? (captions required)

YT Transcriber works from a video’s YouTube captions β€” it does not listen to the audio. If a video has no captions, it cannot be transcribed. Here’s how to tell, and what to do about it.

3 min read
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What languages are supported?

Because YT Transcriber reads YouTube’s caption track rather than transcribing audio, the languages we support are whatever caption languages a given video already provides on YouTube.

2 min read
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Your privacy & how we handle your data

A plain-English summary of what data YT Transcriber stores, how it is protected, who can see your transcripts, and the controls you have over your own data.

4 min read
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What happens when you hit your free-tier limit

The free Starter plan includes a fixed number of transcripts. Here’s exactly what happens when you reach the limit, what stays available, and how to get more.

3 min read
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Deleting your account and exporting your data

How to take your transcripts with you before you go, and how to permanently delete your YT Transcriber account and the data attached to it.

3 min read
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Billing, plans & subscriptions β€” upgrade, downgrade and manage your plan

Everything you need to know about YT Transcriber plans: how the four tiers work, how to upgrade through secure checkout, how to cancel or downgrade, where to find invoices, and what happens to your account when a subscription ends.

7 min read
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Billing FAQ & troubleshooting β€” payments, charges and refunds

Answers to the most common billing questions: declined cards, unexpected charges, refunds, mid-cycle changes, failed renewals, payment security, and tax and currency.

6 min read
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For Administrators

Platform management and technical reference

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Admin access required

Administrator articles cover platform setup, user management, billing controls, and system architecture. Sign in with an admin account to view them.

Sign in with admin access
πŸ‘₯Users & Billing
πŸ–₯️System Management
πŸ—οΈArchitecture Docs
πŸ“‹Audit Logs